Our standard processing time for in-stock decor is 1-2 business days, unless otherwise noted in the product description. Special circumstances that would fall outside of this turn-around time are backordered items and made to order items, which would be noted in the description of the listing.
All packages will be shipped via UPS & USPS ground (2-5 days), unless expedited shipping is selected and paid for.
Made to order items cannot be cancelled once the order has been placed.
If a defect is discovered, please contact us within 48 hours. We will work to schedule a replacement and ensure you are satisfied with delivery.
Please note that some of our items are one of a kind, salvaged and/or made from natural materials. In this case, some natural variations are expected, and these items are typically noted in the descriptions.