MADE-TO-ORDER PILLOW COVERS:
Our standard processing time for this made-to-order item is 10 business days. Occasionally, we carry inventory available for immediate shipping, but this is not guaranteed. Please contact us if you have any questions about our made to order items and lead times.
All packages will be shipped via UPS & USPS ground (2-5 days), unless expedited shipping is selected and paid for.
MADE-TO-ORDER ITEMS:
Made to order items cannot be cancelled once the order has been placed.
We cannot accept returns on any made-to-order purchases. All of our items are carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt. Please note any damages at the time of delivery.
If a defect is discovered, please contact us within 48 hours. We will work to schedule a replacement and ensure you are satisfied with delivery.
Please note that some of our items are one of a kind, salvaged and/or made from natural materials. In this case, some natural variations are expected, and these items are typically noted in the descriptions.
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